USAWA Cultural Confidence and Competence Training Courses


USAWA  Cultural Confidence & Competence Training Course: A one day tailored course for community, statutory & non-statutory organisations as well as universities and other educational establishments. The course will help gain a greater understanding of working with diverse client groups and communities, focussing on knowledge, awareness, attitudes, skills and behaviours. Based on the experience of working as a BAME-led street level agency, our facilitators offer culturally appropriate, learner centred and responsive approaches to engage, inspire and empower learners to improve their practice.

Feedback from UWE students
• I learned more about other cultures and will be more upfront about asking service users direct questions (sensitively) and not jump to conclusions
• More aware of discrimination and have the confidence to challenge it

To arrange a USAWA course, phone 0117 952 5742 and ask for Shelagh

*'Equality' in Swahili.

Golden Key : Nilaari is one of 19 organisations working in partnership across Bristol to improve services for people with the most complex needs. All Golden Key clients experience a challenging mix of homelessness, long term mental health problems, dependency on drugs and alcohol and offending behaviour. By working closely with these clients, Golden Key is able to see the system through their eyes and pinpoint areas where it is not working. The partnership uses this information to identify the changes services need to make for the better, both strategically and operationally.

Avon and Wiltshire Mental Health Partnership NHS Trust (AWP): Nilaari is an AWP partner  providing community-based mental health care for people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon and Wiltshire.