We value diversity of culture, beliefs, gender, age and ethnicity and work within an equal opportunities framework

• We embrace diversity and are respectful of each person’s values and belief systems.
• We are accepting and non-judgemental.

Client-focused: A non-judgemental organisation helping people to achieve solutions to drug and alcohol problems.

• We will listen to service users and respond to their individual needs.
• We will seek to empower the service user.
• Service users are encouraged to determine their own goals and treatment as appropriate.

Integrity: We are open, honest, ethical and transparent

• We will be truthful and honest within all aspects of our work.
• We believe that service users confidentiality is paramount.
• We work within the British Association for Counselling and Psychotherapy ethical framework.

Responsibility: We manage our organisation and ourselves to ensure projects are maintained and expanded to meet our service users’ needs

• We are accountable to our service users, colleagues and stakeholders for the effectiveness, efficiency and quality of our service.
• We offer a structured service with clear boundaries providing a safe environment for growth.